Cookie Policy

1 About This Cookie Policy

This Cookie Policy explains how Colombo City Tuk Tuk Tours uses cookies and similar technologies on https://colombocitytuktuk.com.

It should be read together with our Privacy Policy. The exact cookies present may change when we improve the website, booking system, analytics or marketing tools.

2 What Is a Cookie?

A cookie is a small text file placed on a computer, phone or other device when a website is visited. Cookies can help a website function, remember preferences, maintain security and provide information about how visitors use the site.

Similar technologies include local storage, pixels, tags, software development kits and device identifiers. References to "cookies" in this policy include these similar technologies where appropriate.

3 First-Party and Third-Party Cookies

• First-party cookies are set by our website.
• Third-party cookies are set by an external service used on our website, such as an analytics, payment, map, video, social-media or advertising provider.

Third parties control their own cookies and process information under their own privacy notices.

4 Session and Persistent Cookies

• Session cookies usually expire when the browser is closed.
• Persistent cookies remain for a defined period or until deleted through browser settings.

The lifetime of an individual cookie depends on its purpose and provider.

5 Categories of Cookies We May Use

5.1 Strictly Necessary Cookies

These cookies are required for core website and booking functions. They may support:

• Page navigation
• Booking-form operation
• Secure checkout handover
• Fraud and security controls
• Load balancing
• Login or customer-account sessions
• Language or consent preferences
• Protection against malicious requests

Because the website may not function properly without them, strictly necessary cookies are generally placed without optional consent where permitted by law.

5.2 Analytics Cookies

Analytics cookies help us understand how visitors use the website. They may collect information about:

• Pages viewed
• Visit duration
• Traffic source
• Device and browser type
• Approximate geographic region
• Links selected
• Booking-path progress
• Technical errors

We use this information to improve tour pages, navigation and website performance. Where required, analytics cookies are activated only after consent.

5.3 Performance and Functionality Cookies

These cookies may remember choices and improve convenience, including:

• Selected language
• Recently viewed tours
• Preferred currency display
• Form progress
• Accessibility choices
• Website speed or content-delivery settings

Blocking these cookies may reduce personalisation but should not prevent basic access to public information.

5.4 Marketing Cookies

Where enabled, marketing cookies may help us:

• Measure advertising campaigns
• Avoid repeatedly showing the same advertisement
• Understand whether an advertisement led to a website visit or booking enquiry
• Create audiences for relevant travel advertising
• Support social-media advertising or remarketing

Marketing cookies are not essential. Where consent is required, they will be used only after you accept them. We do not use cookie data to determine eligibility for a tour or to make decisions with legal or similarly significant effects.

5.5 Embedded Content and Social Features

Pages may include maps, videos, review widgets, social-media links, messaging buttons or other embedded content. The provider may collect technical information or place cookies when the content loads or is used.

A WhatsApp button, for example, may take you to a service operated independently from our website.

6 Cookie Summary Table

The table below describes the types of cookies that may be present. A live consent manager, where implemented, should display the current cookie names, providers and expiry periods.

7 Managing Cookie Preferences

Where a cookie banner or preference centre is available, you may:

• Accept all cookies
• Reject non-essential cookies
• Select categories
• Change your preferences later

A consent choice may itself be stored in a necessary cookie so that the website remembers the selection.

Withdrawal of consent does not affect the lawfulness of earlier cookie use. It may take a short time for changed settings to apply across every page or connected service.

8 Browser Settings

Most browsers allow you to view, block or delete cookies. The controls are usually found under privacy, security or site settings.

You can commonly:

• Block all cookies
• Block third-party cookies
• Delete cookies for a particular website
• Clear cookies when the browser closes
• Receive a warning before a cookie is stored

Blocking all cookies may prevent booking forms, customer accounts, payment handovers or other website features from working correctly.

9 Mobile Devices

Mobile operating systems and apps may offer separate controls for advertising identifiers, tracking permissions and location access. These controls are managed through the device settings and are not operated by us.

10 Do Not Track and Global Privacy Signals

Some browsers send "Do Not Track" or other privacy preference signals. There is not yet a single universally applied technical standard for every signal. Where legally required and technically supported, we will take reasonable steps to respect recognised preference mechanisms.

11 Cookie Data and Personal Information

A cookie identifier may be personal information when it can reasonably be linked to a person or device. We handle such information as described in our Privacy Policy, including rules on sharing, security, retention and customer rights.

12 Changes to This Cookie Policy

We may update this policy when cookies, providers, website functions or legal requirements change. The revised policy will be posted with a new "Last updated" date.

13 Contact Us

For questions about cookies or privacy:

Colombo City Tuk Tuk Tours
Colombo, Sri Lanka
Email: help@colombocitytuktuk.com
Telephone / WhatsApp: +94 76 807 7242
Website: https://colombocitytuktuk.com